Support Center
Comprehensive technical support and resources for our laser products and systems.
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Service InformationFrequently Asked Questions
Find answers to common questions about our laser systems
Unlike ECDLs, our QSF Series utilizes an "all-fiber" architecture combined with frequency doubling/conversion technology. This provides significantly higher output power (up to 2W+), superior beam quality ($M^2 < 1.1$), and much higher mechanical stability. Our lasers are intrinsically less sensitive to vibration and alignment issues, making them suitable not only for laboratory research but also for rigorous field applications and mobile quantum platforms.
Yes. Our LiDAR systems are specifically engineered for harsh environments. They are designed and tested according to GJB 150.16A (military-grade) and IP67/IP66 standards. With an operating temperature range from -40°C to +60°C and specialized anti-corrosion coating (ISO C5 standard), our systems maintain high-precision Doppler wind measurements in extreme cold, high heat, and high-salt offshore environments.
Absolutely. We understand that quantum research and sensing often require specific parameters. We offer deep OEM/ODM customization, including non-standard wavelengths, specific fiber types (e.g., PM 20/125), and integrated functional modules such as AOM (Acousto-Optic Modulators) or sideband modulation. We can also provide bare assembly modules (pre-spliced optical chains) for customers who wish to integrate our optics into their own electronics.
Reliability is built into our "Full-Stack" approach. We control everything from the source code of the control software to the precision splicing of core fiber components. Every unit undergoes rigorous burn-in testing and aging processes before shipment. Furthermore, we provide comprehensive technical support, including remote diagnostics and pre-configured setup tools, ensuring our systems deliver stable performance over their entire 5-10 year operational lifespan.